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On average your order will be created and delivered to you via email in less than 24 hours after the receipt of payment for your order. In the event that you do not receive an email please check the My Orders section of our web site to check the status and download your order if it is already completed.
In the event there is a problem with your order a BerryIndo.com staff member is notified immediately and he/she will look into your order in order to address whatever problem was encountered.
Please note that an important step in the creation of your order is when we “sign” the browser launcher application with a security signature that requires our system to contact Research In Motion’s signing servers. On rare occasions the signing servers may be down and would thus prevent us from completing your order. In this event our system will attempt to complete your order every few minutes until the signing servers are up and running.
If you are trying trying to install your browser launcher over to air (OTA) and your BlackBerry browser is not showing you the normal installation prompt it is most likely because your web browser does not understand the JAD and COD file mime types. A mime type is just a piece of information that tells the web server how to handle and deliver certain types of files to you. Below is information on how to configure the proper mime types for both Apache and Microsoft IIS web servers.
If you have administrator access to your web server you can add the JAD and COD file mime types to your web server’s configuration files. Since most people do not have administrator access to their web hosting server a much easier solution for people using Apache is to create a file named “.htaccess” and place it in the same folder as their JAD and COD files. In the .htaccess file you should place the following two lines of text:
AddType text/vnd.sun.j2me.app-descriptor .jad
AddType application/vnd.rim.cod .cod
After the .htaccess file is created and in the proper folder with your JAD and COD files you will be able to download and install your BlackBerry browser launcher.
1. Start the Internet Information Services Manager tool.
2. In the left hand tree right click on the computer’s name to open a menu and choose Properties.
3. Click the MIME Types button.
4. Click the New button.
5. Type the following information into the input fields and click OK:
MIME Type: text/vnd.sun.j2me.app-descriptor
6. Click the New button again.
7. Type the following information into the input fields and click OK:
MIME Type: application/vnd.rim.cod
Be aware your BlackBerry browser may cache the JAD file from an earlier failed installation attempt so be sure to select “Refresh” from the BlackBerry browser menu to force the browser to reconnect to your web site and fully reload the JAD file in order to start the installation process.
Microsoft Windows built in unzipping tool is known to be unreliable and occassionally damages the files it unzips. If you have this problem we recommend using a much more reliable third party zipping/unzipping application such as 7-Zip which is available at www.7-zip.org/
We build the BlackBerry browser launchers for BlackBerry handheld software version 4.0 and up. Therefore, we support all newer trackball devices like the Pearl, Curve, 8800 and Bold as well as the Storm touchscreen based BlackBerry. Certain older devices can be upgraded to handheld software version 4.0 and higher, such as the 7100 series and 7230/7280/7290 devices, and are therefore capable of running the BlackBerry browser launchers we generate for you.
Yes, we support specifying custom icons for all the devices we support. We also support the ability to have rollover/focus icons that change when a user highlights your BlackBerry browser launcher. Rollover icons are only supported on devices that have handheld software version 4.1 and higher. If you specify a rollover icon we will generate a BlackBerry browser launcher installer for handheld software version 4.1 and higher devices that utilizes the rollover icon as well as an installer for handheld software version 4.0 devices which do not support rollover icons. This way, if you wish to distribute your BlackBerry browser launcher it will be able to support all version 4.0 and higher based devices.
You have two options. You can install the browser launcher using the BlackBerry Desktop Manager or from the device’s own web browser.
To install using the Desktop Manager you must first connect your device to your computer. Then from the Desktop Manager select the Application Loader. From there you can add software to your device by browsing for and selecting the appropriate ALX file that is included in the final zip file we will send you when your order is complete.
Alternatively, to install directly via the device’s web browser you will need to upload the appropriate JAD and COD files for your device to a web server, keeping the two files in the same directory. Then from your device’s default BlackBerry web browser simply browse to the JAD file to start the installation process.
Of course you can redistribute your custom BlackBerry browser launchers. We do not impose any limits. You can distribute any browser launchers you create to as many end users as you wish.